Commercial Intercom Systems Vital to Security

In a typical business scenario, people experience intercoms as a way for employees to communicate with each other, their supervisors or clients in a building or office. Films and TV promote this view of intercoms as a means of sending messages and keeping the office in good standing. Think of the image of the receptionist who pages his colleagues, or the supervisor who sends orders over the system. What this popular view leaves out is the simultaneous and important role that intercoms play in security as a type of access control.

At its most basic form, access control is the area of security that concerns what people have access to which parts of an office, business or government installation. Access control also applies to private residences including houses and apartment buildings, but the principle is more often used in association with commercial purposes. Such areas involve sensitive information, valuable materials or large amounts of money that need to be protected. Imagine a public records agency, bank or nuclear plant. In these and other places including small businesses, commercial intercoms serve a highly specialized role that goes beyond the common image of a communications tool. The role demands different standards of commercial intercoms than one expects from residential intercoms.

One critical purpose of commercial intercoms involves their use as an entry intercom. This aspect of security determines who is allowed to enter the facility and specific other parts that may be increasingly more sensitive. Intercoms help employees determine the identity of the person seeking entry, whether it is coworker, client or some other guest. Among colleagues, intercoms grant varying degrees of access depending on the responsibilities held by the workers. For the best forms of identification and most secure access control, commercial intercoms add cameras, which can provide a visual record of the visitors to a business. In this age of significant threats, visitors should be screened beyond the sound of their voice to assess whether they might be carrying dangerous weapons or substances.

In addition to their key function of access control, commercial intercoms offer a range of features depending on their location and purpose. Some of the possibilities include integrated functions for doors and gates, phone entry systems, radio intercoms, and start-ups for schools and institutions that want to allow only authorized persons to access areas. In this way, commercial intercoms reflect residential intercoms, where both exhibit a significant improvement in intercom services in recent years.

Of course, commercial intercoms continue to excel in their widely known function of communication, too. In this capacity, the intercoms serve to ensure that important announcements get heard and that emergency situations, such as fires, evacuations and intrusions, can be reported reliably and clearly. The advances in commercial intercom technology make the devices an essential and increasingly more affordable option in offices, government installations and other businesses.

Despite their reputation in popular culture as a way to communicate, commercial intercoms accomplish so much more for the modern business environment. In fact, their chief purpose is one of promoting safety through access control, although that does not detract from their communication advantages.
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